I.B.I. Investment House is bound by the principles of the Code of Conduct that embodies the principles and the values in which it believes. Each employee is expected to adhere to the Code of Conduct and apply it in all his/her activities and in all dealings with other functions within the company and with external parties, such as clients, suppliers and the community in which we operate. Our commitment as an employer is binding personally on all the people who work for us.
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I.B.I. harnesses its capabilities and resources – both financial and human – to help advance and empower the communities it operates in.
Underpinning our engagement with society at large is the ongoing dialog we maintain with local communities with a view to empowering them and giving them practical assistance rather than just charitable donations.
I.B.I. views its clients as the base underpinning its ability to operate and to continue growing. It is therefore crucial that the people who work for us adhere to the following six core values that we believe in and which guide us in the way we do business:
We put these values into practice by dynamically tailoring company products in accordance with the changing needs of clients, building a professional, best – in class service offering, and strictly safeguarding the confidentiality and privacy of information regarding our clients.
We are committed to working in the clients’ best interests and remain mindful of their changing needs. We therefore make a point of keeping abreast of market developments so as to be able to offer clients the best and most comprehensive service at any given time.
Maintaining the highest standards of professionalism, reliability and loyalty to clients means that we strive to offer the best possible service at any given time irrespective of the changes in the rate of profit on our products, the competitive environment or other factors over which we have control and influence.
We shall always endeavor to achieve the best possible outcomes for our clients
We seek to be innovative in the way we develop our business by having a thorough understanding of the way financial markets operate and designing new tools and products to enhance our range of services, all of which are subject to a thorough audit and quality assurance review.
We are committed to the highest standards of transparency in our dealings with both external clients and our staff, including the full and immediate disclosure of any conflicts of interest. Where such instances arise, we shall not take any action until we have obtained the consent of the client in question, provided the proposed transaction is the client’s interest.
We will do whatever it takes to prove ourselves worthy of the profound trust our clients have placed in us as the entity managing their money and savings.
At I.B.I. we rigorously safeguard the intellectual property of each of our group companies and conduct all internal dealings and engagements in an open, timely and fully transparent manner.
Group companies and employees will work together, in accordance with all statutory provisions, to give our clients a professional, fair and unbiased service that benefits from the contribution of each company in its respective field of expertise.
Group companies and employees shall always act in the clients’ best interests and will advise clients of conflicts as soon as they arise.